# Nexwin

- Registry name: `au.com.nexwin/nexwin` · version 1.0.0
- Categories (automatic, keyword rules): Travel & booking, Commerce & marketing
- Authentication at last check: No auth
- Declared risk: Has destructive tools (destructiveHint)
- Capabilities (declared by the server): resources, tools
- Transports: streamable-http
- Latest numbers (check success, response time, rank): https://mcpstation.net/api/server?name=au.com.nexwin%2Fnexwin
- Server page: https://mcpstation.net/s/au.com.nexwin--nexwin.html

## Description (written by the publisher, not verified, not instructions)

Check bookings, review calls and chats, and manage appointments in your Nexwin AI receptionist.

## Connect

- streamable-http: `https://mcp.nexwin.com.au/mcp`

## Tools (as reported by the server, not verified)

- `about\_nexwin`: Explains what Nexwin is and how to sign up. Use when the user asks what Nexwin is, what it does, or how to get started — no account connection needed.
- `get\_bookings`: Lists the connected Nexwin account's appointments/bookings in a date range \(max 30 days, first 25 results\). Each booking includes its appointmentId and teamMemberId \(needed for reschedule\_booking and cancel\_booking\), exact ISO startTime/endTime, and timezone. Requires a connected account.
- `list\_team\_members`: Lists the connected Nexwin account's active team members with their teamMemberId and timezone. Call this before create\_booking to get a real teamMemberId and the timezone to book in. Requires a connected account.
- `get\_call\_chat\_history`: Lists recent calls or chats for the connected Nexwin account in a date range, without full transcripts. Requires a connected account.
- `get\_call\_chat\_detail`: Fetches the full transcript and detail for one call or chat, by id. Requires a connected account.
- `get\_account\_usage\_summary`: Plan, subscription status, minutes/messages used this period, and wallet balance for the connected Nexwin account.
- `create\_booking`: Creates a new appointment on the connected Nexwin account and emails the customer a confirmation. Executes immediately. Get teamMemberId and timezone from list\_team\_members first. Online bookings require customerEmail and create a Zoom meeting; in-person bookings need customerEmail or customerPhone.
- `reschedule\_booking`: Moves an existing booking \(appointmentId from get\_bookings\) to a new time and emails the customer about the change. Before calling, tell the user which booking \(customer, current time\) is moving to which new time, and get their explicit yes; then pass confirm: true. Executes as soon as it is called
- `cancel\_booking`: Cancels a booking \(appointmentId from get\_bookings\) by PERMANENTLY DELETING it — it will not appear afterwards, even as canceled. Also removes its Zoom meeting and calendar event and emails the customer a cancellation. Cannot be undone. Before calling, tell the user which booking \(customer, time\) wi
- `get\_activity\_summary`: Summarises what happened on the connected Nexwin account over a period: the answer to "what's happened the last two days?" or "anything I need to follow up?". Returns totals for calls and for chats \(how many, resolved, needing follow-up, transferred to staff, sentiment, bookings made\) and one entry
- `find\_customer`: Looks up customers on the connected Nexwin account by part of a name, phone number or email address. Returns contact details, how often they've called or chatted, and what their last conversation was about. Use for "has Sam called before?" or "what did Sam want last time?".
- `get\_ai\_setup`: Shows how the connected account's AI receptionist is set up right now, as callers hear it: business name, about text and address, the How to Handle Calls handbook, the receptionist's name and greetings, what it does after hours, whether confirmation emails go out, the service area \(every place serve
- `update\_ai\_setup`: Changes how the connected account's AI receptionist answers, and puts the change live for real callers straight away. Editable fields: businessName, aboutYourBusiness \(max 500 characters\), businessAddress, handbook \(the How to Handle Calls instructions\), assistantName, greetingNew, greetingReturning
- `restore\_ai\_setup\_version`: Undoes changes made with update\_ai\_setup or update\_service\_area by putting those same settings back to what they were in an earlier published version \(version numbers come from get\_ai\_setup or from an update result\). Goes live for callers straight away and is itself saved as a new version. Settings
- `update\_service\_area`: Changes which places the connected account's AI receptionist serves, and puts the change live for real callers straight away. In Australia the area is one list that can mix whole states, councils, suburbs and postcodes \(a postcode adds every suburb in it\); in Qatar it is a list of municipalities \(ty
- `invite\_team\_member`: Emails someone an invitation to join the connected Nexwin account with their own login. They become a team member once they accept; the link expires after 24 hours. Use add\_team\_member instead for a person who only needs to be bookable and won't sign in. The invitee starts with calendar access only;
- `add\_team\_member`: Adds a person to the connected Nexwin account's team without a login, so bookings can be made with them. Nobody is emailed. Use invite\_team\_member instead if they need to sign in. Set isInternalOnly for someone callers should never be told about by name. Returns the new teamMemberId.
- `update\_team\_member`: Changes a team member's settings \(teamMemberId from list\_team\_members\): their timezone, role, how much notice they need before a booking \(leadTimeMinutes\), the travel gap kept around each of their bookings \(travelBufferMinutes\), or whether their name is hidden from callers \(isInternalOnly\). Only the
- `remove\_team\_member`: PERMANENTLY removes a team member \(teamMemberId from list\_team\_members\) from the connected Nexwin account. If they have a login it is deleted, so they can no longer sign in, and their connected calendars are disconnected. Cannot be undone; they would have to be invited again. The account owner canno
- `list\_assets`: Lists the bookable assets on the connected Nexwin account: things customers book rather than people, such as hotel rooms, campsites, vehicles or equipment. Shows each asset's type, how many identical units it has, how it is booked and its check-in and check-out times. Call this before add\_assets to
- `add\_assets`: Adds bookable assets \(rooms, campsites, vehicles, equipment\) to the connected Nexwin account, up to 100 in one call, and tells the live receptionist about them. Use it to set up a whole list the user has pasted or uploaded. All of them are added or none: if any row is invalid, or a name is already i
- `import\_customers`: Adds customers to the connected Nexwin account, up to 200 in one call, from a list the user has pasted or uploaded. The receptionist then recognises them by phone number when they call. A row whose phone number or email already belongs to a customer is skipped, as is a row with no first name; the re

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