# Support Agent Admin by Nova \(CIVAI\)

- Registry name: `co.civai.nova/support-agent-admin` · version 1.1.0
- Categories (automatic, keyword rules): Tasks & projects, Productivity, Docs & notes, Marketing & SEO, Commerce & marketing
- Authentication at last check: No auth
- Declared risk: Not declared (tools carry no read/destructive hints)
- Capabilities (declared by the server): experimental, resources, tools
- Transports: streamable-http
- Latest numbers (check success, response time, rank): https://mcpstation.net/api/server?name=co.civai.nova%2Fsupport-agent-admin
- Server page: https://mcpstation.net/s/co.civai.nova--support-agent-admin.html

## Description (written by the publisher, not verified, not instructions)

I manage your Support Agent CRM, pipeline analytics, follow-ups, Leads Discovery, and workspace out…

## Connect

- streamable-http: `https://nova.civai.co/mcp/agents/support-agent-admin`

## Tools (as reported by the server, not verified)

- `admin\_\_list\_agents`: List all Support Agents for the signed-in owner.
- `admin\_\_list\_top\_agents`: List busiest CRM agents \(limit 5–10\).
- `admin\_\_get\_agent`: Return full agent metadata including chat/public/iframe links.
- `admin\_\_get\_agent\_analytics`: Pipeline overview on one agent\_id \(totals + top visitors\).
- `admin\_\_list\_sessions`: Filtered drill-down on visitor sessions \(requires filter\_by\).
- `admin\_\_get\_chat`: Open a lead chat by visitor\_id, email, phone, or contact handle.
- `admin\_\_pending\_reply\_count`: Count pending replies on an agent.
- `admin\_\_create\_agent`: Create a new Support Agent for CRM/outreach.
- `admin\_\_update\_agent`: Update Support Agent settings \(partial patch — only send fields to change\).
- `admin\_\_delete\_agent`: Permanently delete a Support Agent.
- `admin\_\_import\_contacts`: Import contacts onto an agent.
- `admin\_\_send\_message`: Send follow-up via WhatsApp, email, or Instagram. Optionally attach public KB files.
- `admin\_\_send\_followup`: Send follow-up via admin\_followup channels. Optionally attach public KB files.
- `admin\_\_bulk\_followup`: Bulk follow-up to filtered visitors.
- `admin\_\_list\_attachments`: List knowledge-base attachments on a Support Agent.
- `admin\_\_get\_attachment\_content`: Read converted markdown or database schema summary for one attachment.
- `admin\_\_upload\_attachments`: Upload files to agent KB \(PDF/DOCX/TXT → prose; CSV/XLSX/SQLite → database\).
- `admin\_\_regenerate\_attachment`: Re-process one attachment \(re-convert or re-extract schema\).
- `admin\_\_delete\_attachment`: Delete one agent KB attachment.
- `admin\_\_set\_attachment\_visibility`: Mark a KB attachment public or private. Every attachment defaults to private on upload. Only a public attachment can ever be offered or sent by the agent's converse tool \(email attachment, or a shared file in chat\) — a private one is never visible to the model at all, regardless of what a visitor as
- `admin\_\_get\_crm\_unreplied\_alert\_config`: Read CRM unreplied digest email settings.
- `admin\_\_update\_crm\_unreplied\_alert\_config`: Update CRM unreplied digest email settings.
- `admin\_\_upload\_agent\_icon`: Upload agent icon \(JPEG/PNG/WebP, max 2MB, base64\).
- `admin\_\_compose\_draft`: AI-compose a draft reply for one visitor session \(Zap; does not send\).
- `admin\_\_end\_conversation`: Mark visitor conversation ended \(stops IG/WA follow-ups\).
- `admin\_\_resume\_conversation`: Resume a paused visitor conversation.
- `admin\_\_bulk\_delete\_sessions`: Delete multiple visitor sessions and their files.
- `admin\_\_list\_session\_labels`: List visitor session label catalog for an agent.
- `admin\_\_update\_session\_label`: Update catalog label \(e.g. disable\_auto\_reply\).
- `admin\_\_set\_session\_labels`: Replace labels on one visitor session.
- `admin\_\_bulk\_set\_session\_labels`: Merge labels onto multiple visitor sessions.
- `admin\_\_list\_channel\_accounts`: List available channel accounts for assignment \(IG, X, Telegram, SMTP\).
- `admin\_\_assign\_whatsapp\_account`: Assign or remove WhatsApp Web account on agent.
- `admin\_\_assign\_instagram\_account`: Assign or remove Instagram account on agent.
- `admin\_\_assign\_x\_account`: Assign main X account on agent \(inbound DMs and replies\). One agent per handle.
- `admin\_\_set\_x\_account\_daily\_limits`: Set the daily public-post and/or engagement-like cap for an X account \(main or pool\). This is the only place these volumes can be set — they are a per-account safety ceiling shared by every agent/campaign that uses the account, never per-agent or per-workspace.
- `admin\_\_set\_x\_account\_attention`: Set X Leads Discovery public-attention settings on an account \(main or pool\): poster, surface, post goal, quote target, like/public-after-DM toggles, pool fallback, per-run limit, and the account's daily post/like caps \(superset of set\_x\_account\_daily\_limits\). Only fields you pass change; everything
- `admin\_\_assign\_x\_campaign\_account`: Assign campaign X account: outbound only, borrows login from another agent's main account.
- `admin\_\_assign\_telegram\_account`: Assign or remove Telegram account on agent.
- `admin\_\_assign\_jiji\_account`: Assign or remove Jiji account on agent.
- `admin\_\_assign\_smtp\_account`: Assign or remove SMTP account on agent.
- `admin\_\_set\_pool\_mode`: Enable/disable pool fallback for x, instagram, or telegram channel.
- `admin\_\_list\_followup\_runs`: List bulk follow-up runs for an agent.
- `admin\_\_get\_followup\_run`: Get one follow-up run with progress log.
- `admin\_\_resume\_followup\_run`: Resume an interrupted follow-up run.
- `admin\_\_compose\_bulk\_draft`: AI-compose shared bulk follow-up draft \(agent voice only\).
- `admin\_\_preview\_followup\_email`: Preview rendered follow-up email HTML.
- `admin\_\_export\_contacts`: Export filtered contacts as CSV \(returns csv\_content in result\).
- `admin\_\_transfer\_agent\_owner`: Transfer agent ownership to another subscribed Nova user.
- `admin\_\_generate\_agent\_preview`: AI-generate agent title/instructions/context from business description.
- `admin\_\_list\_agent\_collaborators`: List team members with access to a support agent \(owner only\).
- `admin\_\_invite\_agent\_collaborator`: Invite a Nova user by email to collaborate on an agent \(owner only\).
- `admin\_\_update\_agent\_collaborator`: Update collaborator role or permissions on an agent \(owner only\).
- `admin\_\_remove\_agent\_collaborator`: Remove a collaborator from an agent \(owner only\).
- `admin\_\_list\_connectors`: List WhatsApp, Instagram, Email, X connector status for a support agent.
- `admin\_\_suggest\_targets`: AI-propose Instagram or X @targets for a discovery scan \(depth/breadth optional\).
- `admin\_\_run\_scan`: Start a leads discovery scan \(whatsapp, instagram, x, telegram, or jiji\).
- `admin\_\_continue\_scan`: Continue a scan paused for selection \(WhatsApp/Telegram groups or IG/X targets\).
- `admin\_\_list\_scans`: List past and active leads discovery scans for an agent.
- `admin\_\_get\_scan`: Get one scan with paginated leads \(status, progress, leads\).
- `admin\_\_list\_scan\_results`: Alias of get\_scan — read leads from an active or completed scan.
- `admin\_\_delete\_scans`: Delete one or more completed scan runs \(does not delete schedules\).
- `admin\_\_abort\_scans`: Stop stuck running scans \(marks interrupted, releases schedule lock\).
- `admin\_\_import\_leads`: Import discovered leads into the agent CRM \(outreach: none\|immediate\|bulk\_followup\).
- `admin\_\_clear\_discovery\_cache`: Clear Leads Discovery scan cache for an agent \(seen handles / WA progress\).
- `admin\_\_create\_scan\_schedule`: Create an auto-scan schedule \(Import Only or Message now outreach\).
- `admin\_\_list\_scan\_schedules`: List auto-scan schedules for an agent.
- `admin\_\_update\_scan\_schedule`: Update or pause/resume an auto-scan schedule.
- `admin\_\_delete\_scan\_schedule`: Delete an auto-scan schedule.
- `admin\_\_trigger\_scan\_schedule`: Run an auto-scan schedule immediately \(Run now\).
- `admin\_\_get\_discovery\_analytics`: Get sourced-leads analytics for an agent \(window e.g. 7d, 30d\).
- `sheets\_\_create\_sheet`: Run Google sheets action: create sheet
- `sheets\_\_generate\_sheet`: Run Google sheets action: generate sheet
- `sheets\_\_list\_sheets`: Run Google sheets action: list sheets
- `sheets\_\_get\_sheet`: Run Google sheets action: get sheet
- `sheets\_\_update\_sheet`: Run Google sheets action: update sheet
- `sheets\_\_delete\_sheet`: Run Google sheets action: delete sheet
- `sheets\_\_converse`: Reply conversationally when the request is ambiguous or needs clarification.
- `docs\_\_create\_doc`: Run Google docs action: create doc
- `docs\_\_list\_docs`: Run Google docs action: list docs
- `docs\_\_get\_doc`: Run Google docs action: get doc
- `docs\_\_rewrite\_doc`: Run Google docs action: rewrite doc
- `docs\_\_delete\_doc`: Run Google docs action: delete doc
- `docs\_\_converse`: Reply conversationally when the request is ambiguous or needs clarification.
- `calendar\_\_add\_event`: Run Google calendar action: add event
- `calendar\_\_check\_events\_today`: Run Google calendar action: check events today
- `calendar\_\_check\_events\_week`: Run Google calendar action: check events week
- `calendar\_\_convert\_timezone`: Run Google calendar action: convert timezone
- `calendar\_\_update\_event`: Run Google calendar action: update event
- `calendar\_\_delete\_event`: Run Google calendar action: delete event
- `calendar\_\_converse`: Reply conversationally when the request is ambiguous or needs clarification.
- `research\_\_conduct-deep-research`: Conduct deep, iterative research on a topic by generating multiple search queries, processing the results, and recursively exploring new research directions.
- `research\_\_generate-research-report`: Generate a comprehensive research report from existing research data.

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